Case study • Training & Apprenticeships

ITEC Skills and Employment

ITEC Skills & Employment now using Rhadar for their team of therapists and service users.

Client: ITEC Skills and Employment
Size: 20+ total users
Location: Cardiff
Published: August 2026

2026 Rhadar go-live year

16+ Service Users

100% centralised UK-hosted client data

The challenge

ITEC Skills & Employment’s in-house Counselling and Clinical Team has introduced Rhadar to streamline the management of psychological interventions and counselling support.

The solution

Previously, clinical notes, referrals and supporting information were stored across secure computer files and separate recording systems. While secure, this was time-consuming and made collecting, analysing and reporting on data more difficult.

The results

Rhadar has provided a secure, centralised system for referrals, clinical notes, outcome measures and reporting. This has reduced administrative time, improved efficiency and made it easier for the team to consistently collect and analyse psychological and clinical outcomes.

What's next

Overall, Rhadar has helped ITEC move towards a more streamlined, data-informed clinical service, allowing the team to spend less time managing records and more time delivering effective psychological and therapeutic support to learners.

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