Service Users

Service users are Rhadar logins given to external organisations/people that work with you (for example schools) and gives them the ability to create/refer clients to you. Entries are held within a seperate Service User Waiting List.

Key benefits

Grant the ability for exernal organisations/people to create clients A great way of the people you work with to be able to create clients directly on Rhadar
Service User clients are held within their own Waiting List Clients created by Service Users are held seperately on a Service User Waiting List
Admins can assign Therapists to Service User Clients After auditing and checking the referred clients, Admins can assign a Therapist making the client Active
Onboard new clients safely Service User logins can only create logins and review their own clients whilst they are on the waiting list

How it works

Service User Management

Easily manage external organisations and people (for example schools) so that they can add their clients directly onto Rhadar's Service User Waiting List

Rhadar Sevice User Management — Service User Management

Service User Waiting List

Clients created from the Service User accounts will all be held in the Service User Waiting List. Once a Therapist is assigned, the client is fully onboarded.

Frequently asked questions

Can we manage our own Service Users?

Yes. After the initial creation of the Service User accounts, you can manage them, for example change their password

Do we enforce MFA?

Yes. MFA is enforced across the whole of Rhadar, even Service User accounts.

What can a Sevice User Account actually do?

All the Service User account can do is create a client, which is held in a seperate Service User Waiting List, and edit detalis of the clients they have created.