Client Waiting Lists
Reduce waiting times. Prioritise referrals. Allocate with confidence.
Rhadar's Waiting List management helps you manage demand effectively, prioritise urgent cases and allocate clients to the right therapist at the right time — all with real-time visibility.
Key benefits
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Automatic prioritisation Sort referrals by urgency, need and criteria.
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Self registration Allow clients to join the list online securely.
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Referral tracking Track progress from referral to first contact.
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Custom workflows Configure workflows to suit your processes.
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Real-time visibility See waiting times and list volumes instantly.
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Reduced waiting times Improve client experience and outcomes.
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Smart allocation Match clients to available therapists automatically.
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Data & insight Report on demand, performance and outcomes.
How it works
A single dashboard for the whole waiting list
The waiting list dashboard gives you a clear view of demand and helps your team take action quickly. Managers can see status, priority and next actions at a glance across every client on the list.
Frequently asked questions
How are clients added to the waiting list?
Automatically, the moment a client record is created — whether that's through your online referral form or by your team.
Can we prioritise clients?
Yes. You can triage and prioritise clients based on the criteria your service uses, so the highest-need clients are seen first.
Can we report on waiting times?
Yes. Rhadar produces waiting list reports covering wait times, throughput and demand — ideal for boards and commissioners.
One platform.
Every workflow.
Better outcomes.
Rhadar brings together everything your organisation needs to deliver exceptional care and measurable impact.
250,000+Client sessions managed
40+Clinical reports
99.99%Platform availability
20+Years' experience